At NeX-Gen Partners, we strive to make all the properties that we maintain a clean, healthy, and happy place for tenants to live. We also understand that these properties are important investments to our clients and it is our duty to make sure they run efficiently and in a fiscally responsible manner. We proudly stand by our work and our results.
More and more we have heard from potential clients, existing clients, colleagues, tenants, and even friends and family ask, “How do you deal with bad reviews?” Our response is, “If we are doing things right, we should have one star!” Based on our collective property management experiences, we would not be doing things right if we had 5 stars.
Bad reviews are generated by unqualified applicants, tenants with late charges, evicted tenants, tenants with lost deposits or tenants forced into collections. We enforce our client’s standards as well as those rules set forth by a Home Owners Association. In some circumstances, a bad review can be generated from clients that refused to bring their properties up to health or building codes.
If you are reading this you are a probably a property owner and hopefully a potential client. As a savvy real estate owner you are aware that there are always issues with unhappy tenants, no matter what you do, there is always more than one side to a story.
The Nex--Gen Partners, Ana, Marlene & Lourdes, are the most professional, efficient real estate group I have ever met. 8 Years ago, I met the team, and followed their advice on buying properties they suggested for investments.
8 Years later, I own 8 properties in Florida, 1 in Las Vegas, the Nex-Gen team does all the work, keeping tenants happy, updates need on properties, handling anything that needs attention. I would not have tried this type investments, if it was not for this amazing team.
Over the last 8 years, I have referred numerous friends to Nex-Gen, and they as well have been pleased with their investment properties. As a Financial advisor, I am always looking for quality investments, not having all my monies in the stock market, keeps me diversified, but the key, is the Nex-Gen team!! I would highly recommend Nex-Gen to help you with real estate.
I have been working with Nex-Gen for 7 years now and have nothing but fantastic things to say about this team. As a realtor myself in California, I know what to look for in quality representation, and there is nothing left to be desired when working with Nex-Gen. Ana has been very strategic in helping me achieve my long term real estate portfolio goals in a variety of ways. Her keen eye for finding a good deal, and no-nonsense approach to getting deal closed and properties rented, are incredibly noteworthy. In the time that I have used their services, I have NEVER had a problem tenant, or any negative experience of which to speak. I know and trust that she and her team have my back and look out for my interests in every way. Speaking of team, the support staff (Lourdes and Marlene) are highly efficient and available whenever I need. I couldn't ask more a higher quality team. I have referred Nex-Gen to many of my associates who are looking for multi-state (Florida and Nevada) representation for real estate investments, and have received nothing but high marks on their experience. They make me look good! I can't say enough good things about this team. Kudos to them all!
Michael, Studio City, CA
We have purchased 3 condos from Nex-Gen team in the last four years. We are pleased in the manner they conduct business. They are very professional and of high integrity not only in business but take a personal interest in us. Ana Mesa is always quick to answer any questions we have and keeps us informed of what is happening in our communities. Our experience in doing business with the Nex- Gen team has been great and hope to continue for many more years.
Russ and Shirley, Mesa, AZ
The team at Nex-Gen Partners is outstanding! In my 16 years as a real estate investor, no team has amazed me more. Whether it is for a purchase, sale or property management, their professionalism, kindness and business skill are impressive. They are folks you can trust. Thank you Nex-Gen!
Kevin, Monrovia, CA
I have been a customer of Nex-Gen since 2008. The Nex-Gen team (Ana, Lourdes and Marlene) have consistently delivered “superior” property management and real estate services. The world of leasing and property management can be challenging especially as an “out of state” owner but it’s the honesty, integrity and professionalism of Nex-Gen that gives me peace of mind.
I would highly recommend the services of Nex-Gen.
Robert, Baltimore, MD
You are the absolute best. The best of the best.
Debra, Chatham, ON
I have a high pressure job on Wall St. I am used to doing business with the best and the brightest. I have had mixed results in the past dealing with Property Managers outside of NY who do business at a different speed than i am comfortable. Ana, Marlene and Lourdes have been a home run. They came highly recommended and never let me down. They do a great job!!
Eric, New York
My brother and I have been dealing wit Nex-Gen for about five years now.we have nothing but good things to say about Ana,Marlene and Lourdes.They really go the extra mile with their services.They are like family and they treat our properties like they are their own.
Mike and Brian, BelAir, MD
I have been working with Ana and Nex-Gen for two years. Ana and her team have consistently provided a high level of service and guidance regarding real estate investments and property management, I have been extremely satisfied with the professionalism and integrity of the Nex-Gen Team.
Lisa, Baltimore MD
As far as we are concerned Ana you are top notch. You have always been then for us and have followed through with any and all problems we have had and being a distant owner this means a great deal. Also Lourdes had a great deal of patience with me in figuring out the new statement system I finally got it thanks Lourdes..Good Luck
Linda L, Rhode Island
For the past 5 years, I have had the comfort of knowing that my Florida income property was being quickly rented and maintained and that rental deposits were being promptly deposited to my bank account. These ladies run a very efficient and professional management and rental company and I’m happy to have them.
Don, Clarence, NY
We have been very happy with Ana and the Nex-Gen team, who took over for a previous property manager. Having experienced a mediocre manager, I can better appreciate the superb service at Nex-Gen. She keeps us informed about our property on the Treasure Coast regularly and has been very diligent in managing contractors, service calls, and our renters. She always has an eye out for our bottom line and is working for our best interest. We trust and rely on her expertise and advice.
Jennifer. Ankara, Turkey
Ana you're the Best!I was referred to the Nex-Gen Team by a friend. He told me "They simply handle everything"The buying process was easy. Ana supplied an IRR model for each unit I purchased. The Nex-Gen Team is always available to assist and answer any questions. I referred two friends. The three of us own 12 properties we purchased and now are managed by the Nex-Gen Team. I highly recommend Ana, Marlene, and Lourdes. "The best investment I ever made"
Bill F, Baltimore MD
You have done a nice job on what I seen so far as showing each month for owners.
Nick, Perryville, MD
I have been lucky enough to have been working with Ana and Marlene since 2008. I own a golf condo in the PGA Village in St Lucie Fl. Couldn't ask for a more qualified team to manage my property. From quickly renting out both sides of the unit, which includes a studio, the units have barely been unrented. And thru repairs, and unexpected death of a tenant, Ana and Marlene have handled every issue that arises with speed and professionalism. I highly recommend them
Robert M, NY
Nex-Gen Partners are efficient, professional and knowledgeable...very responsive and courteous. Would highly recommend them!
Anthony Trossen, Owner
A-1 Certified Home Inspection of South Florida,Inc
I was first introduced to Ana by a high school friend after I had a very bad experience with a property management firm out of New Jersey. I had a condo in PGA Village and Ana and her staff kept it well cared-for and generating income during some trying times. Later in time her staff was able to list and sell our place over a tough period of time with 2 different loan servicing agencies. She connected us with the appropriate outside resources to get a short sale done, which wasn't very easy. Ana shows tremendous patience and tenacity when it comes to getting the job done right! She also has thorough market knowledge. I enjoyed working with her!
Eric H., St. Louis, Missouri
"Nex-Gen Partners came highly recommended by a fellow real estate investor, and I have found their team to be extremely knowledgeable, courteous, and professional. I've worked mostly with Ana Mesa who is always available to answer questions, and offers advice based on her vast experience. Nex-Gen Partners offers a one stop shop; from locating the right properties, to finding qualified tenants, to managing rental properties, and I highly recommend them as well."
Paul D, Oceanside, NY
We met Ana in 2009, and she and her team are one of the hardest working teams we've ever known; they are on top of every issue. The Nex-Gen Partners' ladies are extremely friendly and personable. They each have their own assignments in the business, yet they got each other’s' backs. We feel this way as their clients, too; they are always looking out for our best interest and Ana honestly tells us how she would handle "the deal." This is why we've bought multiple properties through them. THEY REALLY KNOW THEIR BUSINESS!!
Jerry and Fran, Baltimore, Maryland
"I have been working with Ana and her team for two years now. Ana and her team manage a number of rental properties for me in Florida and in Las Vegas. They do a superb job in selecting for the right tenant and are getting me a competitive rent. She and her team are dedicated, customer focused, and committed to get the job done and done right. I would highly recommend Ana and her team."
Hsiao D. L, IN
Nex-gen partners RE: Ana Marlene and Lourdes have been great at helping our investment properties in Florida and in Las Vegas grow in value by managing them so well I would recommend them to anyone looking for investment property.
Bill and Jan, Granger, IN
This team of ladies: Ana, Marlene and Lourdes is an excellent support group. I've never came across a problem that was not handled in a timely manner. Their work ethics are amazing, showing professionalism at all time.
Anthony B, Los Angeles, CA
We have worked with this team for many years. I have always appreciated Ana’s insight and integrity. She is great to work with and I highly recommend her team as well. We have always been able to count on this team to supply information, timely reporting and excellent support. Thanks so much for your great service over the years!
Greg and Chris R, MN
We love working with these ladies. They make our lives so easy taking care of our units. It's nice to have someone who cares working with you. Feels like family. Thank you for all your hard work.
Joe and Gerrie, Southbend, IN
We have had five properties managed by NeX-Gen Partners. They are very thorough, quick to get any issues resolved. They know their jobs and do it extremely well. I would highly recommend NeX-Gen partners to anyone buying or needing management of their real estate.
George R., Port St Lucie Fl.
As a seasoned real estate agent in Southern California, I am very particular about the people who handle my investment properties out of state. I was really fortunate to have found Ana Mesa and her talented team, Lourdes and Marlene, 6 years ago. Their integrity, attention to detail, and customer service are unparalleled in this challenging real estate environment. They have seen me through some really difficult times and have always been kind, responsive, and supportive. I look forward to many more years working with this superb real estate team and do not hesitate to recommend them to others!
Carole, Westlake Village, CA
Several years ago I embarked on a real estate investment plan to boost my retirement income. As soon as I signed the paperwork, the downhill spiral began. I could not find anyone to rent or help me rent the condos. The worst part was the loss of my job, and having the extra expenses of the condos I purchased. That is when I met up with Ana Mesa. She was able to get me to a break-even point by finding renters, managing the day to day issues with the condos and the renters, and eventually selling the condos for me. I was unprepared to be in the real estate investment arena, Ana was not. Her frequent contact with me was reassuring all the way through the sale of the units. I will always be grateful for the exceptional service Ana gave me and for helping me out of a very bad situation.
Ruth H., Cape Coral FL.
My son and I had the pleasure of working with Ana and Marlene for the rental of our previous home. They have a unique ability that made us feel as if we were their only clients. They are both true professionals who care very much for the clients they serve and deliver on everything they commit to with their clients. We recommend Ana and Marlene to anyone in need of a home!
Debbie D., Henderson, Nevada
I have been associated with NeX-Gen since July of 2009, at which time I met Ana. Ana was more than helpful in helping me find the Condominium I eventually purchased. Ana assisted me in every way to make sure the purchase was fulfilled properly. I'm not a US citizen, and unfamiliar with all the rules regarding property purchase in the US, and the rules/regulations to be dealt with. Because of Ana, all was completed perfectly without incident. My wife and I went on to become good friends with Ana, and still are. After a few years we decided to relocate to a different place, and at that time she became our "Property Manager" or "Go to Person" for the rental of the original Condo. Nex-Gen Team, Ana, Lourdes, and Marlene , have taken care of all both my wife and my concerns with regards to managing our Condo, and the needs of our Tenants. I highly recommend NeX-Gen to everyone in need of their services.
Bill and Betty, Ontario, Canada
I have had the pleasure of working with NeX-Gen partners for over the past year and have had nothing short of a great experience. Ana, Lourdes and Marlene are an all-star real estate team. From identifying properties, to rentals and monthly documentation you will always feel at ease knowing you are in the best of care. Their ability to source great properties and fight for a deal is uncanny as they always have their client’s best interest at heart. I have recommended and will continue to recommend NeX-Gen Partners to all my friends because a large part or making a great investment is identifying a great team. So why would you go with anyone else?
Joe Z., Atlantic Beach, NY
I wanted to take this time to thank you Ana and your NeX-Gen team for the many years of great service for my rental property. Ana, Marlene, and Lourdes are always very professional and always responsive to any issue that arises. . It has been a pleasure working with you and I look forward to many more years of the same.
Joseph, Senior Vice President - Investments, Lutherville MD
My experiences with Marlene has been exemplary. She didn’t hesitate to respond, in fact the times I did inform her of needed repairs she got back to me in under ten minutes. That is always a plus in my book. There was a time I had a question for Marlene, it started as a simple repair request. With two sentences, not only did she help me trouble shoot something. It was as simple as pushing a button. That was something very knowledgeable. I'm very glad to have you as a repair spokesman / representative. You have helped us greatly Marlene.
Vasquez - Boykin, Port St Lucie, FL
I really appreciate all the hard work you put into helping me with the ac issues I had last week. You were very attentive throughout the whole ordeal. Although it took several days for the situation to be completed, you were there every step of the way doing everything possible to get the ac fixed in my unit. I was pleasantly surprised when you even worked after hours to ensure the problem was handled accurately. Thank you for also offering to be at my apartment while I was at work to help ensure the technicians solved the issue. Having no air conditioning in the apartment can be very frustrating but you helped alleviate some of the frustration. Thanks again Marlene. I believe you deserve recognition for a job well done!
Yessenia M, Port St Lucie, FL
The NeX--Gen Partners, Ana, Marlene & Lourdes, are the most professional, efficient real estate group I have ever met. 8 Years ago, I met the team, and followed their advice on buying properties they suggested for investments.
8 Years later, I own 8 properties in Florida, 1 in Las Vegas, the NeX-Gen team does all the work, keeping tenants happy, updates need on properties, handling anything that needs attention. I would not have tried these type investments, if it was not for this amazing team. Over the last 8 years, I have referred numerous friends to NeX-Gen, and they as well have been pleased with their investment properties. As a Financial advisor, I am always looking for quality investments, not having all my monies in the stock market, keeps me diversified, but the key, is the NeX-Gen team!! I would highly recommend NeX-Gen to help you with real estate.
Fred C., Maryland
Ms. Ana Mesa, thank you for giving our agency the privilege to know you, as a person, and to be of service to you. Your work ethic, professionalism and your drive to meet or exceed your clients' needs is beyond extraordinary. Clients like you are the foundation of our business and it's always a pleasure to serve you. Our office, without reservation, strongly recommends Ana Mesa and NeX-Gen Partners, not only for her knowledge and professionalism in the real estate industry, but for her extraordinary personality and warmth.
Angela H., ACCH Insurance Agency
The NeX-Gen team girls are absolutely the best. I was faced with having to move from my home within a week. I called Ana, her and the girls went to work. They had me in one of their rentals within that week. Not only are these girls very professional, they care about their clients like they are family. Had it not been for Ana, Marlene, Lourdes and their awesome team, I would have never been able to pull together that move within a week.
Kim, Port St. Lucie, Florida